Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
The Intensive Care Unit can be a frightening experience. There are different types of equipment, machines, and alarms going off. You will be hooked up to monitors, equipment, and administered medications.
Nursing-staff-to-patient ratio is 1:1. We have a lot of support staff and consulting teams that will be involved in the patient care.
Our patients have varying illnesses and treatment requirements, and they respond differently to treatment. There may be good days and bad days with various lengths of hospital stay. Your condition may fluctuate, so it is important to take it one day at a time.
Patients are admitted either directly from surgery, general ward, or emergently after consultation from the Critical Care Response Team. Upon your arrival, the ICU team will need time to settle you and get treatment started. There will be times when family members will be asked to wait outside in the waiting room while procedures are being completed.
Your TreatmentThere are many different reasons why patients are admitted to the MSICU. Treatment and care varies between patients. Medical-Surgical staff will update you on your progress daily. Family meetings are available upon requests. Most of our patients are on different life support modalities, such as ventilators, intravenous drips/medications, and dialysis.
Monitoring Your Health Your health care team will see you every day. We will update you on your progress and answer any questions you may have. If you want to speak with a member of your healthcare team at any other time, ask the nurse looking after you.
You may have blood tests,
CT scans or other tests performed during your stay. If we recommend that you receive any of these tests, we will discuss them with you in advance, and we will meet with you afterward to discuss the results.
VisitorsWe encourage you to have family members, friends and other supportive visitors during your stay. You are welcome to meet with visitors in your room, in the common lounge areas and in the visiting areas outdoors.
UHN hospitals offer flexible visiting hours.
Learn more about
visiting patients at UHN.
AmenitiesThroughout our hospital, you and your family and other visitors can find a range of amenities to make your stay more enjoyable and comfortable. Learn more about
amenities at UHN hospitals.
Eating and Drinking We have a dedicated dietician in the MSICU who will follow your condition and assess when and if you are able to be fed. This is re-assessed on a daily basis.
You will have a chance to tell us about your food preferences and allergies when you are admitted to the hospital. This information will be entered into our computer system, and your meals will be provided with your preferences and allergies, as well as the diet plan specified by your doctor taken into account.
Family members are not allowed to bring any food or drinks to the bedside or into the MSICU.
MedicationsIf you are taking any medications before you enter the hospital and when you are admitted to the MSICU, our Medical Team and Pharmacists will reconcile all home medications as soon as possible. All new medications ordered and new medications prescribed during your stay will be determined and assessed during daily rounds with the medical team and a pharmacist.
We determine patient allergies before any medications are administered.
If you want to know more about your medications, you can ask your pharmacist, doctor or nurse at any time.
Pain Management UHN has an Acute Pain Service, which will be involved in your care if needed. We will ensure your pain is managed.
As your body heals, you may experience some or a lot of pain and discomfort without being able to express your pain. Our goal is to make sure that you have as little pain as possible or are pain-free.
Most of our MSICU patients are not able to express pain symptoms themselves. The health care team will be managing and assessing your pain daily to ensure a pain-free experience, which will:
We use a special MSICU pain tool to manage your pain if you are unable to verbally state or point to the painful area.
Hand WashingIt is important to wash your hands well and often while you are in the hospital. Washing your hands will reduce the chances that you will become sick or get an infection.
It's okay to ask your doctor, nurse and other health care providers to wash or sanitize their hands using a gel hand sanitizer before examining you.
You can learn more about
infection control at UHN.
There are various lengths of stay depending on the patient's needs and progress.
The length of your stay will be based on your health care team's assessment of your condition. Soon after you arrive on the unit, we will discuss with you and your family how long you will be staying.
You will leave MSICU when stable and will be discharged either to an acute care unit or general ward.
We will work with you and your family to start planning early for your discharge to help you with a safe and successful transition.
At the end of your stay, we will give you discharge instructions and a prescription for any medications you require.
If you have any questions about your discharge or your care needs before you leave the hospital, don't be afraid to ask a member of your team. We are here to help you.