What to Bring
CD or DVD of your imaging studies.
Your referring doctor may give you a CD or DVD of imaging studies such as
ultrasounds you may have had done. If so, it is very important to bring this CD or DVD with you.
List of all medications you are currently taking.
This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies.
Medications that you need to take.
Appointments can take several hours. Bring with you any medications you normally take during the day.
A trusted friend or family member.
A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.
Questions to ask.
Bring a list of questions to your appointment to help you remember everything you want to ask.
Learn more about what to bring »
When You Arrive
The first person you meet at the Breast Clinic will be the
Patient Flow Coordinator. Please sign in with the Patient Flow Coordinator at the reception desk.
Next, a volunteer will help you fill out the DART self-assessment. DART stands for Distress Assessment and Response Tool. DART asks about your experiences with common physical symptoms, practical concerns and emotional concerns. Your health care team uses your answers to track how you are doing and to make sure your most important concerns are looked after.
Learn more about DART »
Measuring Health Equity Questionnaire
You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.
The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.
How Long Will Your Appointment Be?
First appointments take longer than follow-up appointments.
- Please arrive 15 minutes before your first appointment to complete intake forms.
- First appointments can take 2 hours or more. After your visit to the clinic, you will likely go to the
Blood Collection Lab for blood tests.
- Follow-up appointments usually take 30 minutes.
We do our best to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays. For example, make sure your arrangements for things like babysitting, elder care and parking can accommodate a longer than usual appointment.
Before You Leave
At the end of your first appointment, the nurse or doctor will give you a contact list for your healthcare team. If you don’t get a contact list, feel free to ask for it.
After every appointment, the nurse will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are there to help you.
Other resources that you may find helpful:
About Phone Calls
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so clinic staff can prepare for clinic visits or help other patients.
We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.