​We will contact you with the appointment details before your first visit with the AYA Program.


What to Bring

  • Government issued health card (OHIP card)
  • Questions to ask
    Bring a list of questions to your appointment to help remember what you would like to ask.
  • Appointment Itinerary
    Please bring your appointment itinerary.  Often patients have many appointments to attend and the AYA Clinical Nurse Specialist can help to navigate you around the hospital.
  • Notepad or Tablet
    It can be helpful to bring a notepad or tablet to write down important information.

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When You Arrive

The first person you meet is a Clinical Nurse Specialist with expertise in the care of young people with cancer. The Clinical Nurse Specialist will ask to see your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver's license, passport, or other provincial health card).

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During Your Appointment

The Clinical Nurse Specialist will ask if you would like to fill out an email consent form. If you choose to fill out the form the AYA Program will be able to contact you through email.

Next you will complete the AYA questionnaire. This will ask questions about any concerns or supportive care needs that you may have during your cancer journey. The answers from this questionnaire will help the AYA team track how you are doing. It will also help the AYA team develop a care plan to address your concerns.

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How Long Will Your Appointment Be?

Depending on circumstances, you may have a brief AYA appointment during your clinic visit. However, most AYA appointments will be scheduled outside of your clinic visit.

This separate AYA appointment can be up to 1 hour long. It will give you more time to ask questions and talk about your needs. We understand that it may be difficult to come to the hospital for your AYA appointment if you do not have any other appointments that day. We will do our best to arrange a time that works for you.

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Before You Leave

At the end of your first appointment, the Clinical Nurse Specialist will provide you with the AYA Program’s contact information. You can book a follow-up appointment with the AYA Program either at the end of your first appointment or at a later time. 

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About Phone Calls & Emails

We make every effort to return your call within 2 business days. If you do not have an answering machine, you may need to try calling again.  If you want to communicate with us via email, we will do our best to respond within 2 business days.

If you have a medical emergency, contact your doctor or visit the emergency department.

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Last reviewed: 10/18/2018
Last modified: 1/4/2019 11:10 AM