Protecting Your Privacy

Privacy is extremely important to us. We use a secure network connection for all telehealth services to ensure that your appointment is private and confidential.

Just like at your local doctor’s office, you will be in a private room for your telehealth appointment. A telehealth coordinator may stay with you during your appointment to assist you and your clinician at UHN. Your clinician will also be in a private room at UHN, and you will be introduced to everyone who is present in the room at UHN. Your visit will not be videotaped.

Your privacy is ensured by both UHN and the Ontario Telemedicine Network (OTN). If you have any questions, contact us or read more from OTN.

Learn more about Privacy at UHN.