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UHN is actively monitoring the situation with the novel coronavirus (2019-nCoV) as it unfolds. At this time, the Public Health Agency of Canada states that the risk to Canadians is low. For more detailed information on the status of the virus and risk to Canadians, please visit the Public Health Agency of Canada or Ontario Ministry of Health & Long-Term Care websites.

What measures is UHN taking to prevent transmission of the virus?

Enhanced screening of patients is being done at targeted hospital entrances such as clinics and Emergency Departments. This, along with recent travel history, helps us to quickly identify patients who have signs and symptoms of infection. Patients who screen positive for the virus will be placed on full precautions and rapid viral testing will be done.

Our Infection Prevention and Control department is in close contact with Public Health Ontario and other agencies to help guide decision-making and receive updates on the virus.

Information for patients

If you have a clinic appointment, test or other procedure scheduled, and have any of the following symptoms, please call your clinic to see if you should still come to the hospital.

Symptoms to watch for:

  • Fever
  • Cough
  • Shortness of breath
  • Full-body rash
  • Diarrhea

It is important that you let your care team know about any recent travel.

Find a list of all our clinics, tests, and procedures »

Information for hospital visitors

Please do not come to the hospital to visit family or friends if you are feeling ill. This includes if you have a rash, vomiting, diarrhea, cough, shortness of breath, sore throat, runny nose or fever.  

More information on self-screening can be found on our Visiting Patients page.

Hand hygiene is the best way to prevent the spread of infections

Remember to wash your hands:

  • When entering or leaving the hospital and clinical areas
  • Before eating or drinking
  • After using the washroom
  • If your hands become visibly dirty

Learn more

Resources and Updates

Toronto Public Health Novel Coronavirus Hotline

If you have general questions about the novel coronavirus, or worry that you may have been exposed and aren’t sure what to do, please call the Toronto Public Health hotline. Information is available in multiple languages.

Phone: 416 338 7600
Hours*:

Monday to Friday: 8:30 am to 8:00 pm
Weekends: 10:00 am to 6:00 pm
After-hours: call 311 and ask for Toronto Public Health

*Hours subject to change. Check the City of Toronto’s novel coronavirus webpage for up-to-date information.

Resources and updates from Public Health

Statement on the use of masks

There has been a lot of confusing information circulating in the media about the need for the general public to wear masks to protect themselves.

N95 respirator masks

  • N95 respirator masks require a special fit testing to be sure they are the right size to be effective.
  • UHN staff are regularly fit-tested for these masks and use them for providing care when needed.
  • These masks are not intended for use by patients, visitors or the public. If they are not properly tested and sized, they are not considered effective.

Procedure or surgical masks

  • It is not necessary for the general public to wear procedure or surgical masks to prevent infection.
  • UHN provides masks to patients if needed based on their symptoms to prevent spreading infection, or if it is part of our regular procedure.
  • UHN does not provide masks to the general public or visitors, with the exception of those visiting a patient on an inpatient unit who has been placed on special precautions due to an infection. In this case, all of the necessary personal protective equipment (PPE) you need will be available on the unit. 

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