Someone from your surgeon's office will call you to give you a time for your appointment at the Cardiovascular Surgeon's Clinic.
The first person you meet at the Cardiovascular Surgeon's Clinic is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver’s license, passport, or other provincial health card).
You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.
The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.
Your first appointment will take approximately one hour.
We do everything we can to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays.
Typically, at the end of your first appointment, the doctor will most likely let you know if you are a candidate for surgery. The surgeon's office will then call you with an OR date.
If your case is complex or you require additional tests, the surgeon's office will arrange the test dates for you and after the surgeon has reviewed the findings, someone from the office will call you with the OR date.
Prior to your OR date someone from the Pre-Admit Surgery clinic will call you with an appointment date so you can be assessed by all the members of the team. This appointment typically lasts 3 - 4 hrs but can last up to 6hrs.
If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so clinic staff can prepare for clinic visits or help other patients.
We make every effort to return your call within 48 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.