Our centre offers a range of amenities and activities that are available to you as a client or visitor.
Vending MachinesLocation: Main Level across from the elevators with 24 hour access
Newspapers and MailboxesA mailbox is located at the driveway entrance on Austin Terrace
Wi-Fi access is available throughout our site, on the complimentary Guest Wireless Network. Ask Reception or unit staff for password
Pay PhonesClient curtesy phones are available on each unit for client use as well as in the family room on the main floor. As your care team for the location on your unit.
Taxi PhonesYou can call a taxi from the client courtesy phones on each unit or in the Family Room
Bedside PhonesThere are no bedside phones available, clients can bring personal cellphones.
TelevisionA shared television is located on each unit in the patient lounge /dining area.
An Information /reception desk is located close to the entrance of Hillcrest.
All Hillcrest staff wear an identification badge.
Security officers are duty at the reception desk from 8pm to 8am. If you notice any suspicious individuals, notify reception /security and tell your nurse or any other staff member.
Location: main lobbyPhone: 416 531 2626 ext. 260
If you have lost something, contact reception /security. If you have found an item, please give it to any staff member or reception /security.
Public GardensLocation: There is a covered outside seating area adjacent to the main entrance.
Quiet SpaceThere is a family room available on the main floor and can be booked for family meetings or events. There is also quiet space available on each unit for client and family use.