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What to Expect

​​​​​​​​Your referring physician will be notified of your appointment. If you do not hear about an appointment with the Epilepsy Clinic in a few weeks, please have your referring physician follow-up on your referral.

What t​o Bring​​​​

  • CD or DVD of your imaging studies​​
    Your referring doctor may give you a CD or DVD of imaging studies such as x-raysCT Scans, or MRIs may have had done. If so, it is very important to bring this CD or DVD with you.​

  • ​List of all medications you are currently taking​​​​
    This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies.​

  • Medications that you need to take ​​
    Appointments can take several hours. Bring with you any medications you normally take during the day.​​

  • Record of any changes​​
    Make notes about any changes in your condition that you’ve noticed since your last visit, and bring these notes to discuss with the practitioner.

  • A trusted friend or family member​​
    A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.

  • List of doctors and hospitals ​​
    Bring a list of doctors you have seen in the past and who may have information about your blood work. Also bring the names of the hospitals where you have been treated. ​

  • Questions to ask​​ ​​
    Bring a list of questions to your appointment to help you remember everything you want to ask.

When You Arri​​ve

The first person you meet at the Epilepsy Clinic is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver’s license, passport, or other provincial health card).​

Measuring Health Equity Questionnaire

You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.

The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.

Learn more about Health Equity at UHN.

How Long W​​ill Your Appointment Be?

First appointments take longer than follow-up appointments.

Your first appointment can take one hour or more. Follow-up appointments usually take about 15 minutes to half an hour.

We do everything that we can to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays. 

Before You Leave​​​

At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don't get a contact list, feel free to ask for it.

After every appointment, a member of your health care team will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.

If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are ​here to help you.

About Phone Calls​​​​

We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so our staff can prepare for clinic visits or help other patients.

We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.​