Our UHN programs and services are among the most advanced in the world. We have grouped our physicians, staff, services and resources into 10 medical programs to meet the needs of our patients and help us make the most of our resources.
University Health Network is a health care and medical research organization in Toronto, Ontario, Canada. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care.
Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Learn more about the services, programs and amenities offered at each location.
Maps & Directions
Find out how to get to and around our nine locations — floor plans, parking, public transit, accessibility services, and shuttle information.
Ways You Can Help
Being touched by illness affects us in different ways. Many people want to give back to the community and help others. At UHN, we welcome your contribution and offer different ways you can help so you can find one that suits you.
The Newsroom is the source for media looking for information about UHN or trying to connect with one of our experts for an interview. It’s also the place to find UHN media policies and catch up on our news stories, videos, media releases, podcasts and more.
UHN's No Visitor Policy is still in effect, with exceptions only for pre-approved essential visitors ("Essential Care Partners"). There is no access for the public, or for visitors/caregivers who have not been pre-approved. We are working hard to find a balance between family presence while protecting our patients and staff by reducing the number of people inside our hospitals.
Some patients will no longer be allowed to have an Essential Care Partner enter the hospital. There are also new limits on how often Essential Care Partners may enter the hospital.
UHN is using the term
Essential Care Partner to describe essential visitors. You may see either term used at Toronto-area hospitals.
An Essential Care Partner is a support person whose presence is considered essential to the safety and well-being of a patient while they are inside the hospital. They might be a family member, friend, neighbour, paid private caregiver, or someone else. It is up to the patient to choose their Essential Care Partner.
If you would like an Essential Care Partner, please discuss it with the
inpatient unit or
clinic manager. Often, hospital staff and the health care team are able to provide appropriate support in these situations.
If you are having surgery, your clinic will call you the day before your surgery to talk about arrangements for your Essential Care Partner.
If you are being admitted to Toronto General the same day as your surgery
contact information for your clinic or unit »You can search by clinic, unit or hospital.
How do I request approval to be an Essential Care Partner?
Some patients will no longer be allowed to have an Essential Care Partner enter the hospital. There are also new limits on how often Essential Care Partners may enter the hospital. Patients coming for an outpatient (daytime) appointment may have one Essential Care Partner to support their care at UHN.
Call the clinic or inpatient unit as early as possible before your visit or appointment. Speak with the unit manager or another member of your health care team about your situation, needs, and options.
If the manager is not available, the administrator-in-charge can also discuss approval.
You must have your Essential Care Partner approved before your visit on the following units:
If you are coming for an appointment at some of our clinics, you will need to have your Essential Care Partner approved
before your visit. This is because of limited space or construction in those areas.
What can I expect when coming to the hospital with an Essential Care Partner?
Please review our
COVID-19 Information page for the most up-to-date, important information about preparing for your visit, and read the handout,
What essential care partners need to know before coming to UHN .
Who can I contact if I disagree with a decision for my situation?
Please note that, for the safety of other patients, visitors and our staff, our clinic and unit managers must follow the hospital's policies on who can be allowed to enter UHN during the pandemic.
They are only able to permit Essential Care Partners for patients or situations that fit within the current safety criteria.
If you are declined approval but feel that you should be eligible you can contact UHN Patient Relations at 416 340 4907 or
While an exception may not be possible, the Patient Relations team will help work with you to understand if there is information that the team was not aware of when making their decision.
What happens if I come to the hospital with or to visit a patient but I haven't received prior approval?
It is likely that if you come to the hospital without prior approval, that
you will not be allowed to enter. There may be exceptions in very urgent or emergency situations, but these will be limited.
Please follow the approval process to help us ensure a safe environment for our patients, other visitors and staff.
Important: Children under the age of 12 who are not patients are not permitted to enter UHN at this time. Please do not bring children with you to an appointment or to visit. Some exceptions may be made in special situations, but must also be approved in advance by a unit or clinic manager.
Is it safe for me to enter the hospital?
Yes, the hospital is safe for patients and Essential Care Partner. We have taken many steps to ensure the safety and well-being of our patients and those providing care to them during the COVID-19 pandemic, some of which include:
How can I prepare for my visit?
If you have been approved as an Essential Care Partner, please read this quick guide before coming to the hospital:
What Essential Care Partners need to know before coming to UHN .
Can I visit if I have symptoms, confirmed COVID-19, or have been exposed to someone with COVID-19?
No. Please do not come to the hospital as a visitor if:
My caregiver usually supports me during my appointments, but they are not able to join me as an Essential Care Partner. How can they still support me?
If you are staying overnight in the hospital and your Essential Care Partner is not able to visit you, ask your health care team if you can use a tablet on the unit to have a virtual visit with your Essential Care Partner or other family members.
If your Essential Care Partner is not able to join you at the hospital for an outpatient appointment, they can join you over the phone. Call them on your phone and use the speakerphone so everyone can hear each other.
You can also ask your health care team if you can record your appointment to share with your caregiver later.
Important: To protect everyone's privacy, audio and video recording is not allowed in public and common areas of the hospital.
A change in Essential Care Partner access requires a thoughtful and slow reintegration.
The readiness of a hospital to increase Essential Care Partner access depends on many factors, including the risk of outbreak in the hospital and community, access to personal protective equipment (PPE) and critical supplies, ability to maintain physical distancing and the volume of people entering the hospital. These factors will be monitored closely each day. Changes to the status of any one of these factors, or an increase in cases of COVID-19 in the community or within UHN, may impact who qualifies to have an Essential Care Partner, the length or frequency of visits, or the number of Essential Care Partners permitted into the hospital.