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​​​​​​​​​​​​​​Our hospital offers a range of amenities and activities that are available to you as a patient or visitor.


Food and Ret​ail Services

​​​Fo​​o​​d

​Cafeteria (seating area only; no food served)
Location: 2nd floor (nearest elevators are the East Elevators)


Druxy's Deli
Location: 1st floor lobby (at the University Ave. entrance)
Hours: Monday – Thursday, 7:00 am – 5:00 pm
            Friday – 7:00 am to 4:30 pm
            Closed on weekends

Vending Machines
​Beverage machines are located in the 2nd floor cafeteria​

​​

CORE Catering

Learn more about our catering services »

Retail​​​

Newspapers and Mailboxes
​A mailbox and newspaper boxes are located outside the University Ave. entrance.​​

Internet, Phone and​​ Televis​​ion

Wi-Fi access is available throughout our site, on the Guest Wireless Network. A password is not needed to access the Guest Wireless Network.

​Taxi Phones
Located near the Elm St. entrance.


Information Phones
You can use information phones to dial different locations within the hospital, such as a patient's room. You can also dial external numbers.
Location:​ 1st​ floor information desk, both entrances​

Bedside Phones
If you are an inpatient, you may request a bedside telephone. There is a daily charge for using your phone. You must pay in advance by cash, cheque or credit card. Call Patient Accounts at 416 597 3422 ext. 3528​


Teletypewriter (TTY) and Phone Interpreters
We have TTY phones available for the deaf and hard-of-hearing. Learn more about our​ Accessibility Services.

We have interpreters who can interpret for you over the phone if English is not your first language. Learn more about Interpretation Services​.​


Television
In-room television services are available for our patients. There is a cost for a television. You can pay the fee ahead of time by contacting 416 597 3422 ext. 3037.​

Information, Security​​ and Lost & Foun​​d

Information Desks

Information desks are located close to the entrances of all UHN facilities. Volunteers at the information desks can answer questions, give directions and escort you where you need to go.

Location: 1st Floor, by the University Avenue entrance
Hours: 24 hours a day, 7 days a week
Phone: 416 597 3422 ext. 3000

Location: 1st Floor, by the Elm Street entrance
Hours: 7 days a week, 6:00 am – 9:00 pm
Phone: 416 597 3422 ext.3000​


Sec​​urity

All hospital staff wear an identification badge showing their name, job title and department.

Hospital security officers are always on duty. If you notice any suspicious individuals, call hospital security and tell your nurse or any other staff member.​

Location: 1st Floor, Room 1-128, near the University Avenue lobby
Phone: 416 597 3422 ext. 3070 ​


Lost ​​& Found

If you have lost something, contact the security office. If you have found an item, you can contact one of our security offices or give it to any staff member.

Location: 1st Floor, Room 1-128, near the University Avenue lobby
Phone: 416 597 3422 ext. 3070​

Activi​​ties an​​d Relaxation

 

Gardens
A public garden where, you can eat food and drink, is open from April to November.
Location: 5th floor, by the East elevators.
Hours: The garden is open from April to November, weather permitting. Hours during the spring and fall months are 9:00 am – dusk; Hours from the May long weekend through labour day are 9:00 am – 8:00 pm.


Innovations Gallery
Our Innovations Gallery, which highlights some of Toronto Rehab's research projects, is open daily.
Location: 1st Floor, by the University Avenue entrance.


Religious Services
A hymn service and a Roman Catholic mass. Learn more about spiritual care services at UHN.
Location: 6th floor, use the East elevators. Room 204 and 205.

Bingo
Volunteers visit each floor, and bring any interested patients to the 6th floor.
Hours: Tuesdays at 6:30 pm


George Linton Scholarship Music Concerts
Patients from all units are invited to come and enjoy these one-hour concerts.
Location: 1st Floor, in the University Avenue lobby.
Hours: One Sunday afternoon, each month.​​

Patient & F​​amily Library

You can learn more about your health condition and look up information on the computers and in the printed materials in our patient and family library.

 

Sun Life Patient & Family Resource Centre
1st Floor, Room 1-123
Monday – Friday
8:30 am – 4:30 pm
Phone: 416 597 3422 ext. 3558
Email:torontorehabhealthinfo@uhn.ca

You can also participate in classes, download eBooks and get other valuable resources through the Patient & Family Education Program at UHN​.