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FAQ

​1. What is a vendor?

A vendor is an individual that is external to UHN that conducts business, provides a service or product support to the organization.

2. What do my vendor privileges at UHN include?

Your vendor privileges do not ensure open access as a vendor. Vendors must show approval by the Division Head and Surgeon-in-Chief for every visit, as well as register with OR Reception upon arrival to the OR. Proof of the approval is required and must be presented for each visit. You are only to support the case or work as outlined in your vendor access agreement.  Once your Support/Work is completed, you are to leave the OR /work area and exit the premises.

3. What is the difference between Vendors that perform Patient Care and Training duties compared to Sales/Relationship-building?

Vendors that perform patient care and training duties have a current contract with UHN for their services. Vendors that are under the sales/relationship-building umbrella have no contract.

4. Who is the Signing Authority?

The Signing Authority is the Division Head to the Sponsor that will authenticate the vendor agreement. The Signing Authority's signature is required on the Vendor Access Application form.

5. How do I acquire signatures from my Sponsor and Signing Authority if I'm not from Toronto?

Print the forms and complete your sections in full and send the forms that require these signatures by email to your Sponsor. They will sign the form and email it back to you in order to submit your completed application package to vendors@uhn.ca.

6. Where do I process the payment?

Payment is processed through the online application. Mastercard and Visa are accepted. Link will be provided by the Vendor Coordinator directly to you.

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