There are 3 ways to book rides:
You will need your registration number or internet login to book your ride.
You can book your ride with Wheel-Trans up to 1 week (7 days) before your trip. Bookings are based on a
first come, first served basis, so it is best to call as far ahead as possible.
Be ready to answer the following questions from the Wheel-Trans operator:
Write down your pick-up and drop-off times. The operator will give you approximate times.
If you are taking the same trip at the same time, for at least 2 weeks in a row, you can set up regular trip bookings. Trips will be automatically scheduled for you ahead of time.
Wheel-Trans offers rides to or from the nearest accessible subway station. This means stations that have elevators. Rides are available between 7:00 am and 7:00 pm.
You can book these rides on the same day of your trip. You must book the service at least 4 hours before.
Book a Ride:
Phone: 416 397 5855Email:
You can check with the TTC about whether elevators are working at stations by calling 416 539 5438 or visiting the alerts section of the
If you travel with a support person, you can apply for a
Support Person Assistance Card. This card allows you and your support person to pay only 1 fare when traveling together. You will need to fill out an application to receive this card.
For more information, go to:
If you need to cancel, please call right away: 416 393 4222.
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