We will communicate your appointment time to your referring physician's office. If you do not receive confirmation within a few weeks, please ask the office to follow up on the status of your referral.
The first person you meet at the Movement Disorders Clinic is the receptionist. To sign in with the receptionist you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver’s license, passport, or other provincial health card).
While you are waiting to be seen by the doctor, one of our clinic/research team members may speak to you. If this relates to participation in research, the study will be explained to you carefully and your participation is completely voluntary. You will also be asked if you would consent to being approached for future research studies. This consent only relates to being asked about research at a a later date and does not compel you in any way to participate.
You will be given a form to fill out. This form contains questions about your background. We collect this information to find out who we serve and what unique needs you may have.
The form is voluntary and you can choose ‘prefer not to answer’ to any or all questions. However, the information you chose to give us will help us improve the quality of care for you and others.
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First appointments take longer than follow-up appointments.
Your first appointment can take 2 hours or more. After your visit to the clinic, you will likely go to the Blood Collection Lab for blood tests. Follow-up appointments usually take 15 to 30 minutes.
We do our best to stay on time. Unfortunately, your appointment may be unexpectedly delayed (for example a patient may need more time or even admission to hospital). We recommend that you come prepared for delays.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don't get a contact list, feel free to ask for it.
After every appointment, a front desk secretary will tell you about your next visit. Be sure you understand the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don't be afraid to ask a member of your team. We are here to help you.
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so clinic staff can prepare for clinic visits or help other patients.
We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.