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Message from the Board Chair and the Chief Executive Officer This past year has been one of great accomplishment for University Health Network and you will find the highlights in the rest of the report. We also encourage you to browse this online report for additional information and for the audio and video clips which illustrate many of the stories found here. We were particularly pleased with the very positive results that UHN received following accreditation. This was our first experience with the pre-accreditation survey and the practice of tracing, which has the accreditor follow a patient through the care process from start to finish. In total, about 60 percent of our staff participated in the pre-accreditation survey on patient safety. The surveyors left UHN with glowing comments and a full accreditation, the first to be awarded using the new process. We believe that patients receive excellent Patient-Centred Care when they come to our hospital, and the accreditation process was a pleasant endorsement from individuals who observed our care processes for a full week. Our thanks to all the staff, physicians and volunteers who helped make our accreditation a complete success. We would also like to thank Dr. Michael Baker, UHN’s former Physician-in-Chief, for over 15 years of service to UHN in that capacity. Dr. Baker’s steady hand has been much appreciated by everyone and he remains with us in his role as Medical Director of the Medicine and Community Health Program. In addition, he continues as Expert Lead on Patient Safety for the Province of Ontario, so patients across the province will benefit from his work. Dr. John Parker is UHN’s new Physician-in-Chief and continues to lead the Peter Munk Cardiac Centre in addition to his new responsibilities. As this year’s Annual Report focuses on patient safety, we would like to make particular reference to UHN’s leadership in this area. This hospital was the first in the country to put many safety indicators, including infection control rates, online for anyone to read. Now that all hospitals are reporting in the same manner, we believe that we will all be challenged to do an even better job in such areas as hand hygiene and reduction of medication errors, and we welcome that challenge. And, our congratulations go to Drs. Bryce Taylor and Richard Reznick for all the work they did to make the Surgical Safety Checklist a way of life in UHN’s operating rooms and for their efforts to make this a standard of care in all hospitals. Finally, this past year saw our research divisions attract the largest single grant ever received by UHN—$119.9 million from the Canada Foundation for Innovation. This massive grant was the result of an institution-wide approach which demonstrated the collaboration of scientists and clinicians from across our three sites. Dr. Chris Paige and his team worked hard to build this spirit of collaboration and their efforts have been rewarded.
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Dr. Bob Bell and Mr. Philip Orsino Learn more: From the News Archives: |